The delicate art of casting a multinational conglomerate as a whimsical, ethically motivated protagonist in a narrative about selling mid-tier goods.
What they actually mean
We are trying to make a credit card sound like a spiritual journey.
Heard in the wild
"We need to elevate our brand storytelling to connect with consumers on a deeper emotional level."
The untraceable sharing of content via private channels, usually consisting of employees messaging each other to ask if the company's new campaign is as embarrassing as they think it is.
Our latest promotional video is getting a lot of traction on dark social, though mostly via encrypted WhatsApp chats.
Translation
People are mocking our brand in private group chats where our tracking pixels cannot find them.
The delicate art of redesigning a corporate logo with a soft leaf motif to divert attention from the fact that the company’s main export is non-recyclable plastic.
"If we sponsor a local beach clean-up with a catchy hashtag, we can successfully greenwash our Q4 distribution metrics."
Translation
"We bought a handful of carbon offsets from an unmonitored woodland in Devon to ease our collective guilt."
A highly versatile verb used to avoid saying the word 'use', thereby making a mundane administrative task sound like physics.
"We need to leverage our existing brand assets to drive deeper organic engagement."
Translation
We are going to send another newsletter.