Marketing·28·Added 2026-08-10

Omnichannel

A seamless, integrated brand experience that ensures a prospective customer is targeted across every digital and physical medium they interact with.

What they actually mean

We will hound you across every screen you own until you buy our product or die.

Heard in the wild

"Our new omnichannel strategy means the user will see our display ads whether they are checking their emails, scrolling social media, or walking past a digital bus stop."

More from Marketing

Dark social

The untraceable sharing of content via private channels, usually consisting of employees messaging each other to ask if the company's new campaign is as embarrassing as they think it is.

Our latest promotional video is getting a lot of traction on dark social, though mostly via encrypted WhatsApp chats.

Translation

People are mocking our brand in private group chats where our tracking pixels cannot find them.

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To greenwash

The delicate art of redesigning a corporate logo with a soft leaf motif to divert attention from the fact that the company’s main export is non-recyclable plastic.

"If we sponsor a local beach clean-up with a catchy hashtag, we can successfully greenwash our Q4 distribution metrics."

Translation

"We bought a handful of carbon offsets from an unmonitored woodland in Devon to ease our collective guilt."

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To leverage

A highly versatile verb used to avoid saying the word 'use', thereby making a mundane administrative task sound like physics.

"We need to leverage our existing brand assets to drive deeper organic engagement."

Translation

We are going to send another newsletter.

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